Securus Technologies is a United States prison technology service delivery based in Dallas, Texas. Since its inception in 1986, Securus Technologies has grown to become the leading prison technology service provider. Today, the organization has regional offices in Carrollton and Allen in Texas and Atlanta in Georgia. Over the last couple of years, the firm has committed itself towards improving incarceration experience to become better and safer.
As a reward for their outstanding technologies, the company enjoys a vast consumer base serving more than 1.2 million inmates in over 3,450 correctional facilities in the United States, Mexico, and Canada. Over the years, Securus has acquired and merged with organizations such as Evercom, T-Netix, Harris Corporation, and JPay to offer industry-leading technologies in the industry. As a result of their unparalleled industry knowledge, the firm has been receiving letters and emails from its clientele thanking them for their excellent service delivery.
Customer Comments on Securus Use of Technology to Solve Crimes
Recently, the leading provider of prison technology solutions published some of the feedback from their clients. In the letters, the clients expressed their satisfaction in some of their technologies, which had helped them find breakthroughs in several cases. One client was impressed by their monitoring technology that enabled them arrest staff who was introducing contraband. Another facility was also thankful as they were able to monitor drug selling, alcohol use, illegal money transfer and possession of illegal arms.
Other facilities praised Securus for their helpful technologies such as the covert alert feature, LBS software, investigative tools, monitoring and contraband deterring technology and reporting data. Rick Smith, Securus Technologies’ CEO and Chairman stated that the clients are satisfied with their services as they develop new products on a weekly basis. The CEO further said that they would continue investing in technologies to ensure a safer and a better community.